生产运作管理的目标和基本内容

上一期我们讲述了生产运作系统，这一期我们将继续讲解生产运作管理。当我们设计并实施一个生产运作系统时，为了使其能为企业高效地将输入转化为输出，我们需要对系统进行管理，因此引入了生产运作管理这一概念。生产运作管理的目的便是高效、灵活、准时、清洁地生产合格产品和提供满意服务。高效便是以少量地投入可以得到较多的产出，即如何使用最少的人力、财力、物力和时间，迅速生产满足顾客的产品和服务。灵活方面更偏向于适应市场变化的速度，对于顾客来说，新的产品和新的服务更具有吸引力。准时不只是“提前”的概念，而是在顾客所需要的时间按顾客需求满足顾客。最后一点清洁便是指产品生产过程中对环境污染最少。除此以外，企业还应该关注于市场竞争焦点：时间（T，time）、质量（Q，quality）、成本（C，cost）、服务（S，service）、环保（E，environment）五点。对于生产运作系统具体管理方法可以分为三点，即生产运作系统设计的管理、生产运作系统运行的管理、生产运作系统改进的管理。从设计开始，便要开始对系统进行充分管理，每一步都十分重要，同时每一步环环相扣，缺一不可。

In the previous issue we covered the production operation system, and this issue we will continue to talk about the management of production operation. When we design and implement a production operation system, in order for it to efficiently convert inputs into outputs, we need to manage the system, so the concept of production operations management is introduced. The purpose of production operation management is to produce qualified products and provide satisfactory service efficiently, flexibly, on time and cleanly. Efficiency is the use of a small amount of input to obtain more output, that is, how to use the minimum human, financial, material and time, the rapid production of products and services to meet customers. Flexibility is more in line with the pace of market change, and new products and services are more attractive to customers. Punctuality is not just the concept of "advance", but to meet customer needs at the time they need. The last point of cleaning means that the production process of the product has the least environmental pollution. In addition, companies should focus on market competition: time (T, time), quality (Q, quality), cost (C, cost), service (S, service), environmental protection (E, environment) five points. The specific management method of production operation system can be divided into three points, namely, the management of production operation system design, the management of production operation system operation and the management of production operation system improvement. From the beginning of the design, it is necessary to start to fully manage the system, each step is very important, and every step of the ring is linked, is indispensable.

生产运作管理者所需要的技能

要做好生产运作系统的管理，必须拥有一支高水平的管理团队。管理者主要起到计划、组织、指挥、协调和控制作用，因此需要对系统十分了解。对于管理者所需要的技能，以下列举两点：技术技能和行为技能。前者是管理者必须拥有相关专业知识背景以及管理能力，而后者是指从事管理这一职位，必须具备人际关系能力，善于与他人协作，能够组织和调动他人的能力。

To do a good job in the management of production operation system, we must have a high level of management team. Managers play a planning, organizing, directing, coordinating and controlling role, so they need to have a good understanding of the system. For the skills that managers need, here are two things: technical skills and behavioral skills. The former is that managers must have relevant background and management skills, while the latter refers to the ability to manage the position, to have interpersonal skills, to be good at collaborating with others, and to be able to organize and mobilize others.

参考资料:生产运作管理相关书籍。
翻译:谷歌翻译。
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